Ontario Security Guard License Practice Test

You are on site after an emergency. A man suffered a heart attack and has been taken away by ambulance to the hospital. What is your next step?

1. Contact the hospital to determine the patient’s condition

2. Return to the security office, notify your supervisor or dispatcher and write a detailed incident report

3. Call the client at home to verbally notify her what occurred

4. Make detailed notes and submit an occurrence report the next business day

The correct answer is: Return to the security office, notify your supervisor or dispatcher and write a detailed incident report

After a medical emergency at a site, a security guard's next step is crucial not just for compliance, but also for the maintenance of safety and protection policies. The correct step is to return to the security office, notify the supervisor or dispatcher and write a detailed incident report. This is important for several reasons. First, notifying your supervisor or dispatcher helps to ensure that everyone in your organization is aware of the incident, including the relevant details and outcomes. This is mainly for record-keeping, ensuring proper procedures were followed, and preparing for any similar incidents in the future. Secondly, providing a detailed incident report is an essential part of risk management. Written reports allow for a fair and accurate account of what happened to be given. They can also help identify areas for improvements or necessary changes in the emergency response protocols and procedures. Also, should there be any potential legal implications from the occurrence, these reports could provide relevant documentation. Therefore, the primary duties of a security guard in such situations are to ensure safety, report about the incident to the supervisor, and accurately document everything in an incident report.