What to Do When You Encounter an Unexpected Contractor on Patrol

You are checking the roof and find a contractor working. You were unaware that contractors would be working there today. What steps should the security guard follow?

• A. Tell him to stop working. If he continues to work, arrest him under the Trespass to Property Act
• B. Ask for identification and verify the contractor’s presence with your supervisor. Have the contractor stop their work under the supervisor returns with an answer. If the contractor is allowed to work, leave the area and document the incident fully.
• C. Allow them to continue, they look to have the proper identification
• D. Continue on with your patrol but be sure to ask your supervisor about it when you get back to the security desk

Answer: (B)

The correct procedure when a security guard encounters a situation like this one - finding a contractor working in an area where they were not expected - is to first positively identify the individual. This is accomplished by asking for their identification. The reason for this step is that it ensures the individual is who they claim to be and verifies whether they should be in the area. This assists in maintaining the safety and security of the premises. Once the identification is checked, it would be the guard's responsibility to verify with their supervisor about whether the contractor is authorised to be working in that area at that time. By doing this, the guard takes proper precaution to ensure that the person is authorized and also gives the supervisor an awareness of the situation. Requesting the contractor to stop work until confirmation from the supervisor is received is prudent. This keeps the environment controlled and ensures that any potential risks or issues are maintained until authorities can provide further instruction. Finally, even if the contractor is allowed to work after verification, it's vital that the guard documents the entire incident. This allows for a record to be kept of the situation, which could be useful for future reference, or in case any issues arise later. Documentation also helps in accountability and transparency. This is why the second

When you're patrolling a property, keeping a vigilant eye out for anything unusual is part of the job. But what happens when you unexpectedly stumble upon a contractor working, and you weren’t aware they’d be there? You might be thinking, "What are the right steps to take?” It’s crucial to respond properly—not just for your peace of mind but for the safety of everyone involved.

First things first, always approach the situation with caution. Just like that moment when you’re about to jump into a cold pool—you check the temperature before you dive in! In the same vein, ensure you identify the contractor. Asking for identification may feel a bit awkward, but it’s a straightforward and necessary step in a security guard's responsibilities. Think of it as making sure your friend actually brought the pizza before you open the door to let them in!

Once you have their ID, it’s time to verify their presence. Give your supervisor a quick call or message. This isn't just about following the rules; it's about being proactive in ensuring that everyone on the property is authorized to be there. If you’re around like busy bees buzzing in the springtime, overseeing the space is your collective duty. It’s about ensuring that everything is safe and sound.

Now, here’s where things get a little sticky. It’s your job to ask the contractor to pause their work while you wait for the supervisor's confirmation. I know, I know—stopping a contractor might feel uncomfortable (especially if they're really getting into the groove). But think about it like stopping a friend mid-story to address a phone call—you’re trying to keep things under control until you have the full picture.

And let’s face it—if the contractor isn’t cleared to work in that specific area at that time, you’ve just prevented potential chaos. But if everything checks out and they’re authorized, you can just breathe a sigh of relief, walk away from the situation, and carry on with your patrol. But remember, documentation is essential! Even if it seems trivial at the moment, recording this incident lets others know what happened and keeps everyone accountable.

To wrap it all up, the proper procedure when encountering a contractor unexpectedly is simple but requires diligence. Asking for identification protects the security of the premises, verifying with your supervisor ensures compliance, and documenting the situation makes you proactive and responsible. So, the next time you’re working, and you find a contractor where they shouldn’t be, you’ll know just what to do. It’s all part of the job—keeping everything running smoothly and safely!