Ontario Security Guard License Practice Test 2026 – Comprehensive All-in-One Guide for Exam Success!

The answer is "Both of the above" because when dealing with a person with a mental illness, honesty and respect are fundamental. Being honest helps build trust, an important aspect of any interaction but specifically when interacting with someone with a mental illness. This shows that the security guard takes the individual's condition and feelings seriously. On the other hand, not using humour or sarcasm is also important as it might be misinterpreted or even offensive to the individual, potentially escalating the situation. Furthermore, these attitudes can come off as disrespectful or belittling, which can deteriorate rapport. Therefore, both being honest and refraining from using humour or sarcasm are appropriate actions when dealing with a person with a mental illness.